Shipping

DELIVERY INFORMATION

COVID-19

Three Little Birds is dispatching online orders via contactless delivery.

Please allow 2-3 Working days for your order to be dispatched.

Shipping times additional.

Shipping and dispatch times may vary due to additional courier demand outside of our control, we cannot guarantee delivery dates at this time.

SAME DAY DELIVERY is currently on hold

Thanks for your understanding from and the Three Little Birds team.

DELIVERY COST

Local Dunedin/Mosgiel - $4.99 

Local Dunedin/Mosgiel Saturday Delivery (must be pre arranged with Three Little Birds) $9.99

South Island Delivery - $12.99

South Island Saturday Delivery (must be pre arranged with Three Little Birds) $29.99

North Island Delivery - $14.99

SAME DAY DELIVERY // 

Same Day Delivery – please contact threelittlebirdsnz@icloud.com 

DELIVERY TIME FRAMES 

Below are the usual delivery time frames. *Please understand sometimes there are courier delays outside of our control. 

Please allow 1-2 working days for Three Little Birds to dispatch your order - Shipping time is additional. Monday to Friday.

HOSPITAL / APARTMENT DELIVERY
Please note that couriers deliver to a reception or designated delivery area when sending a gift to a hospital. To avoid delays, please include the hospital name, ward number and room number in the shipping address.
When sending a gift to an apartment address, it is important to supply any access codes or additional instructions the couriers may require to be able to access the property/building to allow the timely delivery of the gift.

TRACKING YOUR ORDER
Upon dispatch, a tracking link will be sent to your email address. If you have not received this, please email us on threelittlebirdsnz@icloud.com to arrange for this to be re-sent.

DELIVERY DELAYS
We endeavour to deliver your order within our delivery timeframe (courier shipping timeframes are indicative only since they are beyond our control), however we cannot take responsibility for late delivery of gifts due to location, adverse weather, traffic, incomplete or incorrect address, unforeseen circumstances or any other reason beyond our control.
If your gift has not been delivered within the delivery timeframe on our delivery page, please contact us with your order details and we will contact the courier to establish the reason for delayed delivery and an estimated date for delivery. Alternatively, you can also contact the courier directly to query the shipment.

PICK UPS
Sorry, we are an online only business and do not allow pick-ups.